SCA Health is a values-based healthcare provider committed to delivering world-class service and unparalleled quality of care. MemorialCare Surgical Center Laguna Niguel is proud to be a partner in that commitment. SCA Health is a leader in the ambulatory surgery center space and has played a key role in the development of a nationwide initiative to benchmark freestanding outpatient surgery center clinical and operational performance. At MemorialCare Surgical Center Laguna Niguel, our values reflect the highest standards of SCA Health.
Our management team is focused on providing high-quality care and maintaining strong communication with our patients, physicians, and their office staff. We greatly value the confidence and trust placed in our team by our patients and their families when they choose to have outpatient surgery or procedures performed at the MemorialCare Surgical Center Laguna Niguel. You may contact the following personnel at Memorial Care Surgical Center Laguna Niguel if you want to express any concerns, complaints, or suggestions.
Leadership Team
Lauren Cessna, MSN, RN
Chief Executive Officer
Lauren.Cessna@scasurgery.com
Jason Brown, MD
Medical Director
Marissa Link, BSN, RN
Nurse Manager
Marissa.Link@scasurgery.com
Jenna McLoone, BSN, RN
Nurse Manager
Jenna.Mcloone@scasurery.com
Karen Rodriguez
Business Office Manager
karen.rodriguez@scasurgery.com
Isaac Alonso
Materials Manager
Isaac.Alonso@scasurgery.com
Kellee Thompson
Quality Nurse Manager
Kellee.ThompsonRN@scasurgery.
Mission
To care for patients, serve physicians, and improve healthcare in America.
Our Values
| Clinical Quality | We are committed to outstanding patient care and clinical outcomes. |
| Integrity | We do what is right, no matter how difficult, without exception. We say what we mean, and we do what we say. |
| Service Excellence | We seek to exceed the expectations of patients, physicians, and each other in everything we do. |
| Teamwork | We work together, helping and supporting one another to make our Centers, Departments, and all of SCA Health successful. |
| Accountability | We take complete, personal responsibility for our actions and commitments. |
| Continuous Improvement | We seek to relentlessly improve our performance in every area – clinical, operational, and financial – constantly pushing ourselves to new heights. |
| Inclusion | We create an environment in which all teammates’ ideas, perspectives, and experiences are heard, valued, and respected. |